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Copilot

Spend less time on routine tasks and more time on the work that matters

Work generates a constant stream of emails, meetings, documents, reports and information. Finding what you need, keeping up with activity and completing routine tasks can take up a significant part of the day.


Microsoft Copilot works alongside users across Microsoft 365, Dynamics 365, Business Central and Power Platform, helping people find information faster, create content more efficiently and reduce everyday administration. It is embedded within the tools teams already use, including Word, Excel, Outlook, Teams and Dynamics 365. 

 

 

 

Copilot
Power PlatformCopilot StudioDynamics 365 Business CentralDynamics 365 SalesDynamics 365 Customer ServiceFabric

Why Copilot?

Many organisations are exploring AI, but the challenge is knowing where it will create practical value.

 

Common challenges include:

 

 

 

 

 

Microsoft Copilot helps address these challenges by making information easier to find, supporting content creation, summarising activity and helping users complete routine work more efficiently. 

  • Time spent searching for information
  • Long email threads and meeting follow-up actions
  • Manual preparation of reports, documents and presentations
  • Repetitive administration across teams and departments
  • Difficulty surfacing relevant information from different systems
  • Growing pressure to improve productivity without increasing workload
  • Uncertainty around how to adopt AI securely and effectively

Key capabilities

Everyday productivity support

Use Copilot in familiar Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook and Teams to draft content, summarise information, prepare for meetings and manage communication more efficiently. 

Meeting and communication assistance

Summarise Teams meetings, identify actions, catch up on missed discussions and draft responses in Outlook, helping people stay aligned without spending as much time reviewing information manually. 

Content creation and refinement

Create first drafts, refine existing content, generate presentations and turn information into usable outputs more quickly. Copilot can support users as they write reports, proposals, presentations and communications. 

Copilot across business applications

Use Copilot capabilities within Dynamics 365, Business Central and Power Platform to support tasks such as summarising records, drafting responses, assisting with sales or service activity and improving access to business information. 

Information discovery

Find relevant information across documents, emails, meetings and business systems more easily, helping users spend less time searching and more time acting on what they find. 

Security and governance

Copilot works within the Microsoft environment and respects existing user permissions, security policies and compliance controls. That means users only access information they are already authorised to see. 

Typical use cases

Help teams reduce administration, prepare better information and spend more time focused on supporters, services and impact.

 

Common scenarios include:

 

  • Drafting fundraising communications
  • Supporting grant applications and reporting
  • Creating trustee and board updates
  • Summarising meetings and actions
  • Finding information across documents and systems
  • Preparing supporter or programme communications

Why mhance?

Turning AI potential into practical value

Many organisations know AI can help, but are less clear on where to start. We help identify use cases where Copilot can save time, reduce manual effort and support better decisions.

Preparing your data and environment

Copilot is only as useful as the information it can securely access. We help organisations review content, permissions, governance and data readiness so Copilot can be adopted with confidence.

Supporting adoption, not just licensing

Successful Copilot adoption depends on people knowing how to use it well. We support teams with training, use case development and practical guidance so Copilot becomes part of everyday work.

Connecting Copilot to the wider Microsoft platform

Copilot is not a single tool in isolation. It can support work across Microsoft 365, Dynamics 365, Business Central, Power Platform and Fabric, helping organisations build a more connected approach to AI. 

Building a responsible AI roadmap

For many organisations, Copilot is the first step in a wider AI journey. We help you move from initial use cases to a more structured roadmap for productivity, automation, data and AI-enabled ways of working.

Ready to improve what matters most?

Tell us what you’re looking to achieve, and our team will help you find the right solution for your organisation.

Talk to us