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Microsoft solutions for Social Impact & Nonprofit organisations

Helping nonprofit organisations connect supporters, services and data to deliver greater impact

mhance helps nonprofit organisations modernise and simplify the way they work using Microsoft technology, combining deep sector expertise with a pragmatic, people-first approach.

 

We work with charities, membership organisations and NGOs that need stronger visibility across fundraising, finance, programmes and engagement, clearer reporting, and a more connected foundation for long-term change.

 

 

 

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mhance Nonprofit CoreDynamics 365 SalesDynamics 365 Customer ServiceAzurePower PlatformCopilotFabricDynamics 365 Business Central

The challenge

Nonprofit organisations are under increasing pressure to do more with less, while still delivering measurable impact, strong governance and consistent supporter engagement.

 

In practice, many organisations are working across fragmented systems, manual processes and competing priorities:

  • Fundraising, finance, programmes and engagement data is spread across disconnected systems
  • Reporting is time-consuming, often reliant on spreadsheets and hard to link back to real activity such as income processing, Gift Aid and service delivery
  • Governance, compliance and transparency requirements continue to increase
  • Internal IT capacity is limited, with teams balancing day-to-day delivery and transformation
  • Leaders lack a clear, joined-up view of organisational performance, impact and sustainability

How we help

We help nonprofit organisations create a single, connected view across supporters, services, finance and performance.

 

This includes connecting supporter engagement, service delivery, finance and reporting using Microsoft technologies such as Dynamics 365, Power Platform, Azure, Fabric and Copilot.

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Supporting technologies and capabilities

Our nonprofit solutions are built using a combination of Microsoft technologies and sector-specific expertise:

Dynamics 365 & mhance Nonprofit Core

For supporter engagement, process automation and insight.

Dynamics 365 Business Central

To support finance, compliance and reporting.

Data (Fabric)

To improve reporting and decision-making.

Azure cloud services

To create secure, scalable and flexible environments.

Power Platform

For process automation and insight.

AI (Copilot)

To improve reporting and decision-making.

What this looks like in practice

Connected supporter and stakeholder engagement

Create a more complete view of donors, members and beneficiaries using CRM (Dynamics 365), with clearer visibility of supporter journeys, engagement and behaviour.

Fundraising, finance and operations working together

Improve alignment between fundraising, finance and operational teams, making it easier to manage income processing, reporting, Gift Aid and financial controls.

Data, reporting and impact visibility

Bring data together across systems, improving how organisations manage data migration, integration and ongoing data quality.

A future-ready Microsoft platform

Build a sustainable foundation that supports long-term scalability, better governance and AI-ready adoption across the organisation.

Automation and efficiency

Use Power Platform to reduce manual effort, streamline approvals, automate follow-ups and remove friction from everyday processes.

The mhance difference

Sector-specific expertise

We understand the realities of nonprofit organisations, including fundraising complexity, finance and compliance demands, governance expectations and the challenge of proving impact.

Data-first thinking

Our approach prioritises joined-up data and a single supporter view, helping organisations improve reporting, make better decisions and demonstrate impact with confidence.

mhance Nonprofit Core

A sector-specific foundation that connects fundraising, service delivery, finance and data, including key processes such as income handling, reporting and compliance.

End-to-end partnership

We support organisations from discovery and strategy through delivery, optimisation and long-term growth, acting as a partner rather than a transactional supplier.

People-first delivery

We focus not just on technology, but on how teams adopt it, use it and gain long-term value from it.

Trusted by nonprofit organisations like yours

See how nonprofit organisations have improved supporter engagement, strengthened

reporting and delivered measurable impact through connected Microsoft solutions.

 

Featured case study

A customer story

Outcomes

By bringing systems, data and processes together, we help nonprofit organisations achieve the following:

 

The result is a more connected organisation that can focus more of its time and energy on delivering meaningful change.

 

  • Create a clearer, more connected view of supporters and stakeholders
  • Reduce operational complexity and manual effort
  • Improve visibility across fundraising, finance, programmes and engagement
  • Strengthen reporting, governance and decision-making
  • Retain and attract donors and members more effectively
  • Improve support for beneficiaries
  • Make more informed, data-led decisions
  • Build a sustainable, future-ready platform on Microsoft technology

Explore nonprofit insights and guidance

Access practical insights, guides and expert perspectives designed to help you navigate common nonprofit challenges and transformation priorities.
From GP to Growth: Why Moving to the Cloud Is Just the Beginning
From GP to Growth: Rethinking Customisation, Integrations and ISVs in Business Central
How Can Agentic AI Shape the Future of Your Nonprofit?
Click Here

Join our upcoming nonprofit events

Connect with peers, hear from experts and explore how other organisations are approaching digital and data transformation.
From GP to Growth: Why Moving to the Cloud Is Just the Beginning
From GP to Growth: Rethinking Customisation, Integrations and ISVs in Business Central
How Can Agentic AI Shape the Future of Your Nonprofit?
Click Here

Ready to improve what matters most?

Tell us what you’re looking to achieve, and our team will help you find the right solution for your organisation.

Talk to us