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mhance Nonprofit Core

A nonprofit platform built on Microsoft and designed for the realities of the charity sector

Disconnected systems and manual processes can make it difficult for nonprofits to gain visibility across fundraising, services and organisational performance.


The mhance Nonprofit Core is a purpose-built framework built on Microsoft Dynamics 365 and extending the Nonprofit Common Data Model. It helps organisations streamline operations, strengthen supporter engagement and create a connected platform for fundraising, service delivery and reporting.

 

 

 

 

Nonprofit Core
Dynamics 365 SalesDynamics 365 Customer ServiceDynamics 365 Business CentralPower PlatformCopilot Power BIFabric

Why mhance Nonprofit Core?

Nonprofits often face common challenges:

 

 

 

 

mhance Nonprofit Core helps address these challenges by extending Microsoft's nonprofit capabilities and providing a practical framework tailored to the needs of UK charities. 

  • Fragmented supporter, fundraising and programme data
  • Manual processes and spreadsheet dependency
  • Increasing governance and compliance requirements
  • Limited visibility across fundraising, finance and operations
  • Difficulty connecting fundraising activity with financial reporting
  • Pressure to demonstrate impact and organisational performance
  • A growing need for AI-ready data foundations and connected platforms

Key capabilities

Supporter and relationship management

Create a more complete understanding of supporters, donors, volunteers and stakeholders through a connected view of interactions, engagement and lifetime value.

Income and fundraising management

Manage donations, campaigns, appeals, sponsorships, recurring giving and fundraising activity from a single platform while maintaining visibility across income streams.

Consent and preferences

Support GDPR compliance with configurable consent, preferences and communication management that helps organisations engage supporters appropriately and transparently. 

Event management

Plan and manage fundraising events, annual dinners, campaigns and participation activities while maintaining visibility of attendance, engagement and outcomes. 

Programme and service management

Track programmes, services and organisational activity while improving understanding of performance, outcomes and impact.

Grant management

Manage inbound and outbound grant programmes, funding opportunities, applications and payments through a connected process. This is particularly valuable for trusts and foundations managing funding programmes. 

Financial integration

Connect fundraising and operational activities with Dynamics 365 Business Central and other finance systems, supporting more accurate coding, reconciliation and reporting. 

Gift Aid and nonprofit accelerators

Extend the platform with capabilities designed specifically for UK nonprofits, including Gift Aid, Direct Debit management, payment processing and nonprofit-focused financial frameworks. 

Typical use cases

Create a connected platform for supporter engagement, income generation and fundraising management.

 

Common scenarios include:

 

  • Individual giving
  • Recurring giving
  • Major donor management
  • Event fundraising
  • Supporter engagement

Why mhance?

Built specifically for nonprofits

mhance Nonprofit Core has been designed around the operational, fundraising and compliance requirements commonly faced by charities and nonprofit organisations. 

Extending Microsoft's nonprofit foundations

mhance Nonprofit Core extends the Nonprofit Common Data Model with additional nonprofit capabilities, helping organisations accelerate delivery while retaining flexibility and control over their platform.

Reducing implementation effort

mhance Nonprofit Core includes pre-built fundraising, income management, consent, grant management and financial capabilities developed specifically for charities. This helps reduce the amount of bespoke development required while providing a proven foundation that organisations can tailor to their own requirements.

Supporting long-term transformation

mhance Nonprofit Core provides a foundation that can evolve alongside fundraising, finance, data, reporting and AI initiatives, helping organisations adapt as requirements change over time.

Ready to improve what matters most?

Tell us what you’re looking to achieve, and our team will help you find the right solution for your organisation.

Talk to us